The quiet one at Chemuyil
Xunaan Ha is in a village rather than on a tourist strip. Chemuyil sits off Highway 307 about eighteen kilometres north of the Tulum ruins, roughly twenty-five minutes from Tulum and forty kilometres south of Playa del Carmen, and the cenote is a short way in from the highway exit.
That location is the whole character of the place. The big cenotes on the Tulum–Cobá road are on every coach itinerary; Xunaan Ha is on almost none. Visitors describe it as bright, relaxed and often close to empty, which is increasingly hard to find within half an hour of Tulum.
What the swim is like
Open-air and turquoise, ringed by jungle, with clear water and a straightforward entry. It suits swimmers, snorkellers and divers alike: the surface swim needs nothing but a mask, and the cenote connects into one of the larger flooded cave systems in the Riviera Maya for those with the training to go further.
Because it is open, it is warmer and brighter than the roofed cenotes and considerably less intimidating. If someone in your group is uneasy about caves, this is the kind of cenote that changes their mind about the whole idea.
Hours, admission and cash
Reported hours are daily 9:00am to 5:00pm. Admission figures disagree between sources, ranging from around 100 to 200 pesos per person, and payment is cash in pesos. As everywhere on this coast the trend has been upward, so treat published figures as a lower bound and confirm at the gate.
On the tour listed above, cenote admission is covered by the fare.
The tour that reaches it, and why the pairing works
One tour on this site confirms Xunaan Ha in its itinerary: a four-hour private cenote half day from Playa del Carmen with hotel or Airbnb pickup, pairing it with Cenote Taak Bi Ha.
That combination is better designed than it first looks. Taak Bi Ha is an underground chamber — dark, enclosed, dense with stalactites — and it is the single most likely cenote on this coast to be too much for a nervous swimmer. Pairing it with an open, bright, easy cenote means nobody in the group has to sit a stop out. One person can skip the cavern and still have a proper swim.
It is also private, so there is no hotel collection loop and no waiting at either entrance. Four hours is short by the standards of this coast, and most of it is spent at the cenotes rather than in a van. See private cenote tours.
Chemuyil, and why the village matters
Chemuyil is a working village rather than a resort, and the cenote is part of it rather than a separate attraction with a car park and a gift shop. Access at cenotes like this is typically managed by the community that owns the land, which is why admission is cash, facilities are basic and the price is a fraction of what the developed parks charge.
It also means the rules can differ from what you were told at the last cenote. Ask rather than assume, particularly about cameras and sunscreen, and treat the person taking your money as the authority on the site.
Visiting independently
Straightforward if you have a car: leave Highway 307 at Chemuyil and the cenote is signed from there. A northbound colectivo will drop you at the village. A taxi from Tulum works outbound, though arranging the return is harder this far out, so agree it in advance.
Bring your own mask, a towel, cash in pesos and water. Facilities at the smaller village cenotes on this coast are basic, and the trade for that is the quiet. For how it compares with the alternatives, see the cenotes around Tulum, one by one.